October 2026
Financial education is too important and too expansive for any one organization to address alone.
Banks and credit unions understand the people and communities they serve. Financial technology providers understand the tools they create. Industry associations and subject-matter experts understand the challenges of shaping financial lives. Each holds valuable knowledge, but knowledge alone does not guarantee that people will receive, understand, or act on it.
At Murphy & Company, we believe the next phase of financial education will be built by organizations combining their expertise to create resources that are clear, accessible, and available when people need them most.
Across financial services, organizations already possess tremendous educational expertise. Fraud prevention teams understand emerging threats. Lenders understand the path to homeownership. Payment providers understand how money moves. Financial wellness organizations understand budgeting, credit, saving, and long-term planning.
The challenge is turning that expertise into education people can confidently use.
Important information is often spread across product documentation, internal training materials, compliance disclosures, help centers, and individual conversations. Although these resources may be accurate, they are not always designed around how account holders learn.
A person facing a suspicious payment request does not need a technical explanation of payment infrastructure. They need to recognize the warning signs and understand what to do next.
A first-time homebuyer does not need to become a mortgage specialist. They need a clear picture of the process, the terminology they will encounter, and the decisions they will be asked to make.
A small-business owner using digital banking does not simply need access to ACH, wire transfers, invoicing, or user permissions. They need to understand how those tools fit into the daily operation of their business.
Effective financial education closes the distance between institutional knowledge and real-world understanding.
The strongest educational resources begin with subject-matter expertise, but producing them requires much more than product knowledge. Effective education also depends on thoughtful writing, visual communication, accessibility, production, distribution, and ongoing maintenance.
For many organizations, building those capabilities internally creates a difficult tradeoff. The same product experts needed to explain a solution are often responsible for developing new features, supporting implementations, and helping clients deploy the technology successfully. Every hour spent scripting videos, reviewing guides, or managing educational content is time pulled from the work only those teams can perform.
Financial institutions face a similar challenge. Their employees may understand where account holders are struggling but developing and continually updating educational resources competes with daily responsibilities such as serving customers, managing operations, supporting digital services, and preparing for new product launches.
Partnership allows each organization to stay focused on what it does best. A partner provides specialized knowledge, technology, or community insight. Murphy & Company transforms that expertise into accessible videos, written guides, financial literacy resources, employee training, and institution-branded content.
The result is stronger education for the end user without slowing product development, complicating deployment, or requiring every organization to build and maintain an education department of its own.
Our work has long focused on helping financial institutions educate account holders about digital banking platforms and services. That need continues to grow as platforms become more capable and financial tools become more complex.
However, the opportunity for collaboration extends much further.
Potential areas for partnership include:
Each of these areas affects financial confidence. Each also benefits from education that is accurate, approachable, and designed for different learning needs.
For financial institutions, these partnerships can expand the support provided to account holders without placing additional pressure on internal teams. For technology providers and subject-matter experts, they create an opportunity to make specialized knowledge available through trusted financial relationships. For account holders, they provide guidance that makes financial decisions and digital tools feel less intimidating.
Murphy & Company is seeking relationships with organizations that share our commitment to improving financial understanding.
That could mean working with a fintech provider to create education around its technology. It could mean collaborating with a financial wellness organization to expand the subjects available to banks and credit unions. It could mean helping an association, educator, or subject-matter expert bring trusted knowledge to a larger audience.
The partnership does not have to begin with a finished product. It can begin with a need, an area of expertise, or a shared belief that people deserve clearer financial guidance.
No single organization can address every financial question or reach every person on its own. By bringing together expertise, educational design, trusted distribution, and a common purpose, we can provide financial institutions with better resources and help more people make informed, confident decisions.
If your organization has expertise, technology, or resources that could strengthen financial education, we would like to explore what we can build together.
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